A little behind the scenes
Good things start here.
Sign in with your registered administrator email.
The neighborhood, curated
Partner offers
Each partner can have an evergreen benefit, monthly spotlights, or both. Start with either and add the other later. Each has its own copy, dates and publishing controls. Published evergreen benefits appear in all app markets, including upcoming offers with a start-date label. Spotlight market selections control where they are featured; only one published spotlight can run in a market at a time.
Membership, kept current
Members
Import only confirmed eligible annual members. This does not send invitations or update Mariana Tek. Revocation takes effect on the next online check; an old Wallet screenshot is not proof of eligibility.
Membership source
Reserve eligibility
Daily checks cover enrolled, real Black Card members only. Sample accounts and administrators are excluded. No customers are imported and no invitations are sent.
Saved Apple Wallet passes require a successful device update to reflect changes. Screenshots never prove current eligibility.
A lookup does not enroll this person, grant access or change a membership.
The access email
Invitations
A member who becomes eligible is enrolled by the daily check and emailed the same day, once onboarding is live. Nothing is sent while onboarding is on hold. A member is never emailed twice by this path; the front desk can resend from the list below.
Paced at two emails per second. The dry run above shows exactly who is ready.
Import a CSV
Columns:
email,name,member_number,market,valid_from,valid_until. Dates must include a timezone, such as
2026-11-27T00:00:00-06:00. Maximum 1,000 rows.
Existing members are never silently overwritten.
A word to members
Notices
A notice is a push notification to every member who allowed them on their phone, or to one market. Keep it to a title and a line. A member whose membership is revoked or expired receives nothing.
Sent notices
Signals, not assumptions
Activity
Offer views, directions and card scans are engagement signals, not redemptions or incremental revenue.